Facture

At Benaldina SL, we believe in providing our clients with a straightforward and transparent billing process. Our commitment to excellence extends beyond our training and consultancy services; it includes ensuring that your invoicing experience is seamless and easy to understand. We understand that clear, accurate, and timely billing is an essential part of maintaining trust and long-term relationships with our clients. That’s why we’ve streamlined our facture (billing) process to provide you with a simple, no-hassle experience.

How Our Billing Process Works

  1. Service Agreement
    Before beginning any project or training, we’ll work with you to clearly outline the scope of services, deliverables, and associated costs. This ensures that you know exactly what to expect and there are no surprises down the line.
  2. Invoice Issuance
    Once the service agreement is in place, you will receive an invoice detailing the services provided, along with a clear breakdown of costs. The invoice will be issued electronically and sent to the contact information you provided during your registration or consultation.
  3. Payment Terms
    Our standard payment terms are [Insert Payment Terms, e.g., 30 days after invoice issuance]. However, we are flexible and happy to discuss payment arrangements that suit your needs. All payment methods will be outlined on the invoice, and we accept [Insert Accepted Payment Methods, e.g., credit cards, bank transfers, etc.
  4. Recurring Services
    For clients who engage us for long-term or recurring services, we offer flexible billing cycles. This ensures that you are billed regularly and conveniently, without the need for constant re-negotiation or administrative follow-ups.
  5. Support for Invoice Queries
    Should you have any questions or concerns about your invoice, our support team is here to help. Simply contact us at baldina@sl.com and we’ll respond promptly to address any issues, clarify billing details, or provide additional information as needed.

Payment Methods

To make the payment process as convenient as possible, Benaldina SL offers a variety of payment methods, including:
  • Bank Transfers:
    Secure and direct transfer of funds to our bank account. All details will be provided on the invoice.
  • Credit/Debit Card Payments:
    For added convenience, we accept all major credit and debit cards through secure online payment portals.
  • Online Payment Options:
    We offer online payment through secure payment gateways, ensuring quick and hassle-free transactions.

Late Payments and Penalties

We understand that circumstances can sometimes delay payments, but it is important that all invoices are paid on time to maintain a smooth business relationship. In case of delayed payments, the following policies will apply:
  • Late Fee:
    A late fee of [Insert Late Fee Percentage] may be applied to invoices that remain unpaid beyond the agreed-upon payment terms.
  • Payment Plans:If you’re experiencing financial difficulties or need a customized payment plan, please contact us in advance. We’re happy to discuss flexible payment options to help you manage the costs.

Invoice Discrepancies

If you notice any discrepancies or have concerns about the accuracy of your invoice, please notify us immediately. We are committed to resolving any billing issues swiftly to ensure that you are charged correctly for the services you’ve received. Contact us at baldina@sl.com for assistance.

Refund Policy

In cases where a service or training cannot be delivered as agreed, we offer a clear and fair refund policy. Refunds will be issued on a case-by-case basis and are dependent on the specific circumstances, such as cancellation terms outlined in the service agreement or unforeseen disruptions in service.

If you have questions about our refund policy or need assistance with a refund request, please contact us at baldina@sl.com.

Get in touch

Contact Us for Billing Inquiries

We’re here to help! If you have any questions about your invoice, payment options, or any aspect of our billing process, don’t hesitate to get in touch with us. Our team is ready to provide support and ensure a smooth, transparent billing experience.

888-7447-234

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